Dell Technologies Ireland has urged organisations to move beyond AI experimentation and focus on delivering measurable business outcomes, with leadership and employees each playing a central role. The call comes as Irish enterprises face growing pressure to demonstrate return on technology investment in a cost-conscious environment.

The Irish Examiner reported on a Q&A with Mark Hopkins, general manager of Dell Technologies Ireland, who outlined that the organisations seeing the greatest AI impact are those combining strategic leadership, the right technology foundation, and an empowered workforce.

Hopkins noted that many effective AI applications are identified by employees in operations, finance, and customer service, who are best placed to spot repetitive tasks suitable for automation or improvement through better data insights.

The latest Dell Innovation Catalysts Study found that 98% of Irish organisations say their employees will need new skills to unlock the full potential of AI, underscoring the scale of the workforce development challenge.

Hopkins said: "Organisations that treat AI as a business transformation rather than simply a technology deployment are the ones unlocking its real strategic advantage."

He also highlighted that AI workloads place significant new demands on infrastructure, including high-performance computing, secure data management, and scalable systems, noting that many existing IT environments were not designed to meet these requirements.

Ireland's Digital and AI Strategy identifies AI as a key driver of economic growth and calls for investment in both digital infrastructure and workforce skills to ensure responsible and productive deployment across sectors.

Access the full interview and insights on AI adoption for Irish organisations.