Deloitte has broadened its ServiceNow collaboration to encompass Kuwait, advancing digital transformation initiatives and technology-enabled growth throughout the Middle East region, according to ITP.net.

The expanded arrangement allows Deloitte to introduce ServiceNow's digital workflow platform and AI-based systems to Kuwaiti organisations, enabling customised transformation programmes serving public administration and private enterprise clients. Priority sectors include government service modernisation, financial institution upgrades, energy project advancement and national infrastructure development.

Deloitte will provide comprehensive services built on ServiceNow's AI Platform, covering advisory functions, design work, implementation execution and managed services spanning IT operations, employee workflows, customer interactions and industry-specific processes. Kuwait-based teams will lead service delivery, supported by Deloitte's regional network infrastructure and ServiceNow's international resource base.

Tamer Charife, Deloitte's Technology and Transformation Growth Leader in the Middle East, noted Kuwait's digital acceleration phase requires experienced partners capable of generating substantial impact. The expansion marks a significant development in the Deloitte-ServiceNow relationship, emphasising integration of local knowledge with international best practices.

Kuwaiti clients will access ServiceNow's advanced AI-powered workflow automation innovations and industry-tailored solutions. The alliance aims to establish new digital operating models, boost productivity through automation and create scalable digital foundations supporting sustained regional expansion.

The collaboration positions Kuwait to accelerate digital transformation across key economic sectors while developing capabilities aligned with national development priorities. Deloitte committed to continued investment in talent development and innovation initiatives supporting Kuwait's digital transformation objectives.

The partnership reflects rising demand for integrated digital platforms enabling operational modernisation, service delivery improvements and competitive strengthening through technology adoption.

Learn how the partnership will transform Kuwait's digital infrastructure in the full article.