KleanNara, South Korea's leading paper and hygiene products manufacturer, has selected Rimini Street to provide support for SAP ECC 6 and Oracle Database systems, cutting annual vendor support fees by 50%, according to Business Wire.

Founded in 1966, KleanNara holds a 25% share of South Korea's white cardboard market and continues expanding globally with focus on environmentally sustainable, ESG-driven products. The company previously relied on traditional ERP support models for systems critical to finance, accounting, sales and customer data management.

As operations expanded, IT teams faced high support costs, unresponsive services and forced software upgrades merely to maintain vendor support. The company needed an ERP support model dramatically reducing costs while delivering faster, more reliable service and freeing resources for growth projects including AI, cloud strategy and Internet of Things optimization.

Hongjun Jang, Digital Experience Manager at KleanNara, said: "To accelerate digital transformation and to remain competitive in a rapidly changing market environment, it was imperative to increase the flexibility and efficiency of our IT systems. We needed to keep current systems stable while adopting new technologies and establishing a business-driven roadmap."

KleanNara achieved immediate financial benefits with Rimini Support for SAP and Oracle. By consolidating support under one partner, the company reduced annual fees by 50% and achieved major improvements in support responsiveness.

Hongjun Jang said: "Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street."

The savings enable KleanNara to accelerate key initiatives including building an AI-powered analytics platform, expanding cloud footprint and implementing IoT in production.

Discover how KleanNara redirected ERP savings toward innovation initiatives in the full story.